Exports: RMC Motorsports is bound by certain trade restrictions, so it is necessary that we know the country of ultimate destination and recipient for shipments. All commodities, technology, or software are exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. RMC Motorsports will not provide any export documents or export related documents for shipments not being exported from RMC Motorsports location. RMC Motorsports Distribution will not complete NAFTA, AUSFTA, or CUSMA documents.

Special Orders: Items designated as Special Order cannot be canceled once ordered from the Vendor. Returned Special Order items are subject to a 10% special order return fee. RMC Motorsports may refuse returns on any “Special Order” items for any reason.

Warranty: RMC Motorsports does not offer any warranty on the products it sells. All items are covered by the manufacturer’s warranty only. Credit for defective merchandise will only be issued once the product is inspected and the claim approved by the manufacturer. Unless the manufacturer agrees to cover it, all return shipping for warranty items is the responsibility of the customer.

Returns: RMC Motorsports only accepts returns within 30 days of the date of purchase. Returned items must be new, unused, and in resalable condition with all pieces included. All returns are subject to approval by RMC Motorsports. RMC Motorsports may refuse returns on any Special Order items for any reason. Return shipping is the responsibility of the client. All return shipments must be insured, and the client must file any loss/damage claims. When approved for inspection, a Return Merchandise Authorization (RMA) number will be issued, which must be clearly noted on the shipping waybill and packaging. Returns sent to any other facility other than the warehouse listed on the RMA will result in delayed credit processing times. RMC Motorsports will refuse any incoming shipments without an RMA number. If a part is returned without the original packaging, the return will be denied

Refused Shipments: If a shipment is refused and is returned to RMC Motorsports or original return address by the carrier, the client will be billed any return shipment fees as well as the cost to resend the shipment. This includes shipments where the carrier is unable to deliver after multiple attempts.

Damage Claims/Shipment Shortages: The recipient of the shipment must report all damage and loss claims within 48 hours of receipt. RMC Motorsports will provide all necessary documentation as well as initiate the claim with the carrier. The recipient must keep all packing materials so the carrier can inspect them. RMC Motorsports accepts zero responsibility for clients and/or their customers who misplaced or discarded the packaging of a damaged shipment. After reporting the loss/damage with the carrier, contact RMC Motorsports immediately with pictures of the damaged item(s) and packaging to proceed with the claim.

Off-‐Road Use Only Products and Emissions Regulation: Unless explicitly stated otherwise, all products sold by RMC Motorsports LLC are designated Race Only and are solely for competition/off road use limited to racing formally sanctioned by a recognized racing organization. Any other use, including recreational off-road use, may be in violation of local, state, and Federal laws. RMC Motorsports does not implicitly or explicitly confirm the legality of using any products it sells on public roads; that is entirely the responsibility of the consumer. RMC Motorsports tries to make this information available whenever possible, but when in doubt, clients should review the legality of products prior to purchase.

Manufacturer’s Policies: Certain manufacturers have policies on advertising, sales, and pricing which must be adhered to. As a distributor for these brands, RMC Motorsports is obligated to enforce these policies and inform our accounts. Once informed, we expect you to adhere to these polices.

Pricing: Prices are always subject to change without notice, and pricing errors are not the responsibility of RMC Motorsports Distribution. If a pricing error occurs, we will either refund the order in full, or give the client the option to pay the difference.

Indemnification: Customer shall defend, hold harmless, and indemnify RMC Motorsports from and against all suits, claims, losses, costs and expenses, even if such claims are groundless, fraudulent or false, arising out of any actual or alleged injury or death to any person, damage to any property, or any other damage or loss, any fine or penalty, resulting in whole or in part from: (1) any alleged or actual breach of any representation or warranty described in this agreement, (2) any design or construction defect in a Product supplied to Distributor by Company, (3) or any breach of local, state, or federal laws or standards.

Calls: Phone calls may be recorded for training purposes.

ADA Compliance: RMC Motorsports has made considerable efforts to ensure its website achieves WCAG 2.1 standards and complies with Title III of the Americans with Disabilities Act (ADA). Users should contact us with any questions or issues regarding this compliance.

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